FAQ
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Stand straight and tall, in stocking feet, against the wall. Place a stiff paper on top of your head, parallel to the floor and mark the wall. Then measure from mark to floor.
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Stand in stocking feet with legs slightly apart. Measure from the crotch, along the leg and down to the floor. Knowing this measurement ensures that you reach the ground safely & easily with both feet at the lowest saddle height.
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A bike helmet should sit level across the forehead, just above the eyebrows.
• A helmet should not have significant movement or wiggle before you begin adjusting the straps.
• Straps need to be snug against the face and chin, but not too tight.
• The helmet should not move more than about an inch in any direction when you move your head up and down or side to side.
• Helmets should not pull off no matter how hard you try.
• Remember that helmets should be replaced every three years.
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Riding Gloves are designed to fit snugly so as to provide a good grip on the handlebar. There are two ways of determining your glove size:
• Measure around the top part of your hand (over the knuckles, excluding the thumb)
• Measure the width of your palm.
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Warranties vary based on the type of product. Please view individual product detail pages for warranty information.
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No, you can not return the purchase of a bike. Please see Returns Policy for complete details, including exclusions and exceptions.